New ask Hacker News story: Ask HN: What to do about incorrectly suspended GitHub account, no notice?

Ask HN: What to do about incorrectly suspended GitHub account, no notice?
3 by sshah03 | 0 comments on Hacker News.
They have no form of support other than creating a ticket for reinstatement, that I've seen in some cases not get a response for months. I also have an enterprise org that pays them monthly, that I can not access now (though others still can luckily). I received an e-mail about education benefits re-verification (I didn't even know I had education benefits), and a notice that I had 30 days to submit re-verification to keep getting the benefits, and then along with the email my account was suspended. It says I asked for the benefits in the 2010s, which if I did I do not remember now, do not recall seeing the benefits on my account, and I was not using them. Regardless, the e-mail says I have 30 days to either re-verify or opt out of the benefits or I lose them, but instead they just suspended my entire account? I'm very confused about what's going on, and it's problematic because I can not access the work of a company I have co-founded, or any of my open source projects ... And waiting months for a resolution is just not an option.

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