New ask Hacker News story: Ask HN: Why are the FAANG tech support forums often useless?

Ask HN: Why are the FAANG tech support forums often useless?
6 by behnamoh | 2 comments on Hacker News.
Examples of tech/customer support forums that are useless: - Apple (see [1]) - Microsoft (see [2]) - Google (see [3]) I often find better answers on SO, SU, and other stack websites. Hell, even independent blogs have better solutions. Why, then, can't these giant companies improve the quality of their forums? [1]: https://ift.tt/Xn1ARj0 [2]: https://ift.tt/pVJYi2W [3]: https://ift.tt/fawoKQI

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