New ask Hacker News story: How do people send system messages to (human) clients these days?

How do people send system messages to (human) clients these days?
2 by ryncewynd | 0 comments on Hacker News.
When building apps/websites I often need to send messages to the business owner / admin. The messages range from almost logging type messages such as - "Payment failed for Order 123, please manually process the transaction" to generic contact forms on a website: - "FirstName LastName sent a message with the following text: something something something" My knowledge is rather old and currently I just send email via smtp. I'm finding email is becoming increasingly unreliable. Sometimes the smtp server gets marked as a spam server which can take a few days to resolve. Or the receiver implements a new mail filter, accidentally blocking all the messages. More and more things are happening that result in emails not sending or arriving. I've been looking at email api/services such as postmark, mailgun, sendgrid which seem a good idea, but I'm curious how other people handle messaging? Emails still seems a very convenient messaging style (disregarding issues) and often requested (e.g client will just ask for these messages sent to admin@thing.com). What are modern messaging practices? Is email still acceptable if you go via an email api? Should I be looking at something completely different? Thanks guys

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