New ask Hacker News story: Ask HN: Google has locked me out of the account

Ask HN: Google has locked me out of the account
6 by nitn | 0 comments on Hacker News.
I forgot the password to my account and I have been trying to reset the password. To reset the password, Google keeps sending a verification code to the same email of the account that I'm trying to reset the password for. I really do not get the point, I do not have the account logged in on any of my devices. I have tried all the previously used devices to reset the password from. It still keeps sending the code to the same email. It's an account I use for AdSense and I have unpaid revenue in there. I have literally tried 5 different devices that I have used the account on, I can verify the phone number but then it keeps asking me to verify a code that's sent on the same email. Now that I'm trying potential passwords, it asks me to solve a captcha everytime and I've tried so many times that it says I've entered the captcha wrong even though it's correct. We're 3 people literally looking at that and solving it and it's done that 10s of times.

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